Service Calls
OUR PRICING: WHAT YOU SEE IS WHAT YOU GET
At Nebrasky, we believe in building trust with our customers. After all, your comfort is our priority!
That's why we're committed to providing transparent and honest pricing for our service calls. We know unexpected repairs are stressful enough; the last thing you need to worry about is hidden fees or surprise charges!
Here's a breakdown of our service calls:
| WITHIN ORANGE COUNTY | WESTCHESTER, DUTCHESS, ROCKLAND & PUTNAM COUNTIES | |||
|---|---|---|---|---|
| Service | Standard Rate | Home Care Club Member Rate | Standard Rate | Home Care Club Member Rate |
| Standard Service Call* | $126.50 | $126.50 | $233.00 | $233.00 |
| Emergency Service Call** | $223.00 | $189.80 | $289.00 | $355.37 |
*Standard Service Call fee waived if service work is completed within 30 days;
**Emergency Service Call fees are not waived under any circumstances
What You Can Expect
- What's Included: Our service calls include travel and the first 30 minutes of labor to diagnose your system. Once our technician has checked your system, they’ll review their findings with you and any recommended repairs. Our goal is to get your system running optimally as quickly as possible!
- Clear Explanations: Before we begin any work, our technicians will thoroughly explain the issue and provide an estimate of the cost.
- Upfront Pricing: We believe in honest pricing. Our service call fees do not change. The chart above shows exactly what you will pay, depending on your address and your Home Care Club member status.
- No Hidden Fees: We'll always be upfront about these costs. There will be no hidden “gotcha” fees or charges down the line!
- The Nebrasky Price Promise: We guarantee that the estimate you receive upfront is the price you pay when the job is done, AND, we offer interest-free financing.
If you have any questions about our service rates, or you need a specific estimate, please don't hesitate to contact us.
Need to schedule a maintenance appointment? Call us today at 800-796-6853, or click below to schedule an appointment!
What counts as emergency service versus standard service?
-
STANDARD SERVICE
- Any appointment or service within our regular business hours (8 a.m. - 5 p.m., Monday - Friday)
-
EMERGENCY SERVICE
- Necessary as soon as possible
- After 5 p.m. on weekdays
- Anytime on weekends
When you call us in your hour of need, our team will discuss the issue with you and provide a quote for an emergency appointment PRIOR to the service. At that point, you can decide whether it’s still an emergency and you need service NOW, or whether you can wait to have someone conduct the service during our regular business hours.
Emergency Service Hours
Monday - Friday: 5 p.m. - 8 p.m.
Saturday & Sunday: 8 a.m. - 8 p.m.
Why Choose Nebrasky?
